Cookies Policy

About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device. They allow the website to recognise a device, remember certain information and support particular functions. Some cookies are stored only for the duration of a browsing session, while others remain on your device for a longer period or until you delete them.

We may also use technologies that perform similar functions to cookies. These can include pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the term cookies to refer to cookies and these similar technologies unless a different explanation is provided.

Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be linked with information held in your account or connected with your device, browser or online activity. Where this information is personal information, we handle it in accordance with our Privacy Policy and applicable Australian privacy requirements.

By using the MyEmpire Casino website, you acknowledge that cookies and similar technologies may be used as described in this policy. Where required, we will ask for your consent before placing non-essential cookies on your device. You can change your preferences or withdraw consent at any time using the available cookie controls or your browser settings.

First-party and third-party cookies

First-party cookies are set by the website you are visiting. They may help us provide account functions, remember preferences and keep the website operating properly. Third-party cookies are set by another service that provides functionality to the website. For example, third-party services may support security, performance measurement, customer assistance, payments, content delivery or advertising. The use of a third-party service is subject to that provider's own privacy and cookie information.

Why cookies may be used

The specific cookies used on the website may change as services, features and technical requirements develop. Cookies may be used for the following general purposes:

• Strictly necessary operation: These cookies support core website functions, such as loading pages, maintaining a secure connection, remembering an active session and directing requests to the appropriate systems.
• Account access and security: Cookies may help us recognise an authorised session, protect account areas, detect unusual activity, reduce fraud and support measures designed to keep the website and users secure.
• Game and transaction functionality: Where relevant, cookies may help a user move between pages, preserve information during a session and support the proper operation of account, gaming or transaction features. They do not change the outcome of games.
• Preferences: These cookies may remember choices such as language, region, display settings, notification preferences or other selections, so that you do not need to enter them again.
• Performance and analytics: These technologies may provide information about how visitors use the website, such as which pages are viewed, whether pages load correctly and where technical problems occur. This information can help us improve reliability, design and usability.
• Functional content: Cookies may support features such as embedded content, help tools, live service functions or other optional elements made available through the website.
• Marketing and advertising: Where permitted and used, these technologies may help measure campaigns, limit repeated advertisements, understand advertising performance or show content that is more relevant to a user's interests. Consent may be required for these activities.
• Responsible gambling support: Cookies or similar technologies may help remember certain settings or preferences connected with safer gambling tools and website controls. They do not replace the need for users to make informed decisions about their gambling.

Some cookies are essential because the website may not function properly without them. For example, disabling a security, session or account cookie may prevent you from signing in, using account features or completing an activity. Other cookies are optional and can generally be managed through a consent banner, preference centre or browser controls.

Cookies may also help us understand whether a technical message has been displayed, whether a preference has been saved or whether a particular feature is working as intended. We seek to use information collected in this way for legitimate operational, security, service improvement and compliance purposes, subject to applicable law and the choices available to you.

Managing your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject them or choose particular categories. Your choices may be stored in a cookie so that the notice does not appear every time you visit. If you clear your cookies, use another browser or access the website from another device, you may be asked to make your choices again.

Browser controls

Most modern browsers allow you to view, remove, block or restrict cookies. You can usually find these settings in the browser's privacy, security or settings menu. Your browser may also allow you to block all cookies, accept cookies only from trusted websites, delete cookies when the browser is closed or receive a notification before a cookie is stored.

The steps for changing these settings vary between browsers and devices. You should refer to the help information provided by the browser or device manufacturer for current instructions. If you use more than one browser or device, you may need to update the settings separately on each one.

What happens if you disable cookies?

If you block or delete all cookies, some parts of the website may not operate as intended. You may be unable to sign in, remain signed in, save preferences, use account features, complete transactions or access certain content. Website performance may also be affected. Blocking optional cookies should not normally prevent access to basic pages, but the effect can depend on the relevant technology and how your browser handles it.

Disabling cookies does not necessarily delete information that was collected before you changed your settings. It also does not automatically remove information held in an account or by a third-party service. If you want to ask about personal information, request access or seek correction or deletion where available, you should use the privacy contact process described in our Privacy Policy.

Some devices provide advertising or tracking controls at operating-system level. These controls may limit certain forms of personalised advertising, but they may not affect essential cookies, security technologies or all analytics tools. Your choices may also need to be made separately for different browsers, devices or services.

Third-party services, privacy and updates

We may work with carefully selected service providers that process information on our behalf or provide technology used by the website. These providers may use cookies or similar technologies to deliver their services. Depending on the service, this may include website hosting, security, fraud prevention, analytics, customer support, payment processing, content delivery or marketing measurement.

A third-party provider may collect information about your browser, device, approximate location, visit activity, referral source or interactions with a service. The provider may combine this information with information collected elsewhere, subject to its own terms and privacy practices. We do not control every technology operated by third parties, so you should review the relevant provider's information if you want to understand how it uses cookies or offers opt-out choices.

We may receive reports or aggregated information from cookies and similar technologies. This information can help us monitor website traffic, investigate errors, assess the effectiveness of features and improve the user experience. Where practical, information may be aggregated or otherwise handled in a way that reduces direct identification. We may also retain records where necessary for security, legal, regulatory, dispute resolution or responsible gambling purposes.

Cookies may involve information being processed in countries outside Australia, depending on the technology and service provider involved. Where personal information is handled by an overseas recipient, we take steps required by applicable privacy law and our Privacy Policy. The protections available in another country may differ from those available in Australia.

Children and age restrictions

The website and its gambling services are intended only for people who meet the applicable legal age and eligibility requirements. We do not knowingly use the website to collect information from children. If you believe a child has provided information through the website, please refer to the privacy contact process so the matter can be reviewed.

Changes to this policy

We may update this Cookies Policy when our website, technology, service providers or legal obligations change. The updated version will be made available on this page and will show the relevant revision date where appropriate. Changes take effect when published unless a later date is stated. We encourage you to review this policy from time to time so you understand how cookies may be used.

If you have questions about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact method provided in our Privacy Policy or on the website. We will consider requests in accordance with applicable law, our internal procedures and any identity checks reasonably required to protect account information.